Privacy Policy - Flat Clearance Chiswick

At Flat Clearance Chiswick, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Information: Includes your name, address, email address, phone number, and other contact details.
Non-Personal Information: Such as browser type, operating system, and browsing patterns.
Transactional Information: Details about the services you request and the transactions you make.

How We Use Your Information

Your information is used in the following ways:

To Provide Services: We use your information to offer and improve our flat clearance services effectively.
Communication: To send you updates, newsletters, and information regarding our services.
Improvement: Analyzing data to enhance our website and services.
Compliance: Ensuring we comply with legal obligations.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel.

Data Storage

All personal data is stored securely and is protected against unauthorized access, alteration, disclosure, or destruction. We utilize encryption and other security technologies to safeguard your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer required, it will be securely deleted or anonymized.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to tailor our services to better meet your needs.

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device for a set period to remember your preferences.
Third-Party Cookies: Used by external services to provide additional functionality.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Services

We may collaborate with third-party service providers to deliver our services. These partners are obligated to protect your information and are prohibited from using it for any other purpose.

Payment Processors: Handle transactions securely.
Analytics Providers: Assist in understanding website usage.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these external websites.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Objection: You can object to the processing of your data in specific circumstances.
Data Portability: You have the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us through the channels provided in the Contact Us section.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Performance of Services: Processing is necessary for the performance of a contract with you.
Legal Obligations: We may process your data to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided it does not override your rights.

International Data Transfers

Your personal information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Standard Contractual Clauses

We utilize standard contractual clauses approved by relevant authorities to safeguard your information during international transfers.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay and take necessary measures to mitigate the breach.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly affect you. Any decisions that impact you will involve human oversight.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Continued use of our services indicates your acceptance of any changes.

Effective Date

This Privacy Policy is effective as of April 27, 2024.